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Privacy Policy

Last Updated: November 4, 2025

1. Introduction

Welcome to KG Bounce, LLC (“KG Bounce,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kgbounce.com use our services, or interact with us in any way. It also describes your rights and choices under applicable data protection laws, including the U.S., European Union (EU) General Data Protection Regulation (GDPR), and the United Kingdom (UK) GDPR.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information to provide and improve our services, process reservations, and communicate with you.

Information You Provide Directly

When you interact with KG Bounce, you may provide:

  • Contact information – name, email address, phone number, and address.

  • Reservation details – event date, location, and equipment requested.

  • Account or payment information – processed securely via third-party providers (Square and PayPal).

  • Communication content – messages, reviews, or feedback you send to us.

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Usage data (e.g., IP address, browser type, device information, pages visited, and referring URLs).

  • Cookies and tracking technologies – used to improve functionality, analyze traffic (via Google Analytics), and personalize your experience.

You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use your information to:

  • Process and manage reservations and inquiries.

  • Provide customer support and respond to questions.

  • Send marketing communications, special offers, and newsletters (where permitted by law).

  • Analyze website usage and improve site performance.

  • Comply with legal obligations and enforce our terms and policies.

4. Legal Basis for Processing (GDPR/UK-GDPR)

If you are located in the EU or UK, we process your personal data under one or more of the following legal bases:

  • Performance of a contract – to fulfill your rental or reservation.

  • Consent – when you subscribe to marketing emails or allow cookies.

  • Legitimate interests – for business analytics, fraud prevention, and service improvements.

  • Legal obligation – to comply with recordkeeping or tax requirements.

5. How We Share Your Information

We do not sell or rent your personal data.
We may share information only with:

  • Service providers – including payment processors (Square, PayPal) and analytics providers (Google Analytics).

  • Legal authorities – when required to comply with applicable laws or respond to lawful requests.

  • Business transfers – if we undergo a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

All third-party service providers are required to protect your data in accordance with applicable privacy laws.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access and obtain a copy of your personal data.

  • Correct inaccurate or incomplete data.

  • Request deletion of your data (“right to be forgotten”).

  • Withdraw consent at any time (for marketing or cookie use).

  • Object to certain processing activities.

  • Data portability – request your information in a structured, machine-readable format.

To exercise any of these rights, contact us at privacy@kgbounce.com.
We will respond within the timeframes required by applicable laws (typically 30 days).

8. Data Transfers

We are based in the United States, and data collected from users outside the U.S. may be transferred and processed here.
We implement appropriate safeguards (such as Standard Contractual Clauses) to ensure your information remains protected in accordance with GDPR and UK-GDPR standards.

9. Cookies and Tracking

We use cookies, Google Analytics, and similar technologies to:

  • Measure website performance.

  • Improve navigation and functionality.

  • Deliver relevant advertising.

You can manage or disable cookies through your browser settings or consent tools available on our website.

10. Marketing Communications

With your consent (where required), we may send you promotional emails, offers, or newsletters.
You can opt out anytime by clicking “unsubscribe” in our emails or contacting us at privacy@kgbounce.com.

11. Security

We use reasonable technical and organizational measures to safeguard your data against loss, theft, misuse, and unauthorized access.
While no system is 100% secure, we continually update our security practices to protect your information.

12. Children’s Privacy

Our website and services are not intended for children under 13 (or under 16 in the EU/UK).
We do not knowingly collect data from children. If you believe a child has provided us information, please contact us so we can delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The updated version will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:

KG Bounce, LLC
12094 Rundle Xing
King George, VA 22485
Email: privacy@kgbounce.com